Surgery/Anesthesia Support Lead

At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple – we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders — internal and external – driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.

Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!! JOB SUMMARY:
Serve as Surgery Subject Matter Expert responsible for maintenance and management of Oracle Health Millennium perioperative solutions. This role ensures surgical systems are running optimally and support user workflows. Responsibility includes monitoring of application health, implementation of change requests, and overall support for perioperative systems. JOB ROLES AND RESPONSIBILITIES:

• Act as lead on support team responsible for overall surgical and anesthesia system performance 
• Monitor for Flashes and Code Releases 
• Provide guidance to client on recent releases and best practices for tool configuration, for the following areas: 
• Surgical Documentation 
• Surgery Inventory (not including inventory management systems) 
• Locations and Service Resources 
• Preference Cards 
• Anesthesia Records 
• Anesthesia Medications 
• Surgical Charging 
• Review and implement change requests in accordance with best practices and client standards 
• Provide support for troubleshooting incidents escalated by Tier 1 Help Desk 
• Monitor surgical systems configurations for health and performance 
• Mentor other surgical consultants as needed 

JOB SCOPE: The Surgery Support Lead is the primary subject matter expert for the Oracle Health Millennium surgical applications. This role is responsible for the overall performance and configuration of perioperative related applications. The person in this role must understand design and configuration, as well as troubleshooting and maintenance. The support lead works with internal and external sources under minimal direction and uses independent judgement to make decisions and complete tasks. Qualifications JOB REQUIREMENTS (Education, Experience, and Training):

• Minimum of 7 years combined related work experience, including: 
• At least 5 years of experience in healthcare information technology (HCIT) consulting or other client-facing IT roles 
• An additional 2 years of work experience directly related to the duties of the job 
• Bachelor’s Degree required 
• Knowledge and experience with Oracle Health surgery applications: Location Resource Maintenance, Procedure Manager, FBDesigner, Bedrock, Olympus, etc. 
• Experience in HCIT system design and build 
• Experience in workflow and technology assessment 
• Experience with troubleshooting tools and processes 
• Ability to manage work and lead teams 
• Strong presentation skills and ability to communicate complex information to operations, financial, and application teams 

COMPENSATION

The salary range for this position is $130-160K. Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.

 

BENEFITS

We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.

Your benefits will include:

• Medical, dental and vision coverage with low deductible & copay
• Life insurance
• Short and long-term disability
• Paid Parental Leave
• 401(k) + match
• Employee Stock Purchase Plan
• Generous Paid Time Off – accrued based on years of service
  • WA Candidates: the accrual rate is 4.61 hours every other week for the first two years of tenure before increasing with additional years of service
• 10 paid company holidays
• Tuition reimbursement
• Flexible Spending Account
• Employee Assistance Program
• Sick time benefits – for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits.

EEO STATEMENT

Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status. If you would like more information on your EEO rights under the law, please click here.

APPLICATION DEADLINE

We will generally accept applications for at least 5 calendar days from the posting date or as long as the job remains posted.

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