Software Contract Specialist

Qualifications:

• B.A., Business, Finance or other related field or equivalent work experience
• 1-3 years of technology vendor relationship development experience preferred
• Demonstrated relatable business process experience preferred
• Proficient PC skills (Microsoft Word, Excel)
• Ability to work independently and/or on a team with minimal supervision
• A subject matter expert in technology partner processes a plus
• Excellent communication skills

Personal Attributes:

• Must have a passion for learning and continued education regarding OEM service offerings and policies for quoting and management as well as the Information Technology industry
• Ability to prioritize and perform work in required time frames
• Capability to multi-task and adapt to change
• Ability to communicate effectively and in a timely manner
• Strong Organizational Skills
• Detail Oriented and Critical Thinker
• A willingness to do whatever it takes to get the job done
• Proactive attitude and work ethic
• Must be a team player

Want to learn more about WWT? Check us out here: https://www.wwt.com/about

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $60,800 to $76,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:Health and Wellbeing: Health, Dental, and 

• Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All! 

If you have any questions or concerns about this posting, please email taposting@wwt.com.

Equal Opportunity Employer

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Why WWT? 

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world’s most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT’s culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. 

Want to work with highly motivated individuals on high-performance teams? Join WWT today! 

Why should you join the SCLO Team?

The Software Renewal Specialist role resides within our Sales Operations – Software & Licensing Operations (SCLO) team and interacts directly with Inside Sales, Procurement, WWT Account Managers, WWT Finance Teams, OEM Software Account Teams, and end‑user customers. This role is responsible for owning software renewal quoting and lifecycle management, including identifying renewal opportunities, quoting subscription and term‑based software renewals, managing co‑term and true‑up activities, and providing accurate reporting in support of customer engagement. The Software Renewal Specialist works closely with WWT and OEM software account teams to ensure software renewals are proactively quoted and presented to customers to drive on‑time renewal closures. They also partner with Inside Sales and Procurement to ensure renewal orders are accurately structured and processed within WWT systems. This role is critical to the overall success of achieving team, customer, and corporate revenue and retention goals. Detailed, timely communication and consistent execution of responsibilities are essential to success in this role.

Responsibilities Include:

• Build and maintain strong working relationships with WWT account teams, OEM software partners, and internal operations teams
• Identify and quote OEM software subscription renewals, including SaaS, term‑based, and consumption‑based licensing
• Support software true‑ups, co‑terming, and license alignment activities to ensure accurate renewal positions
• Maintain expertise in software quoting and renewal processes, policies, and best practices
• Maintain proficiency in OEM and WWT software licensing and renewal tools
• Maintain strong organizational skills to manage customer software profiles, including deal IDs, entitlements, contract terms, renewal dates, licensing metrics, and end‑user details
• Run and maintain software renewal and subscription reports to support customer and account team visibility
• Proactively quote software renewals 90–120 days prior to expiration to support on‑time bookings and renewal metrics
• Provide renewal status and pipeline updates to SCLO Program Specialists and management
• Serve as a trusted resource for WWT account teams on software licensing models, renewal structures, policies, and tools
• Identify process gaps and contribute new insights and continuous improvements to enhance SCLO team effectiveness and customer experience