About the Role
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people.â¯Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.
Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative and caring community, where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.
Join us to drive positive, lasting change that moves missions and the government forward!
You Are:
We are seeking a Senior Site Reliability Engineer (SRE) with deep expertise in building and maintaining reliable, scalable systems and a passion for optimizing the performance, reliability, and efficiency of technical infrastructure. The ideal candidate will have a strong background in site reliability engineering principles, extensive experience with automation, and a proven ability to collaborate across teams to ensure seamless service delivery.
The Work:
⢠Design, build, and maintain reliable, scalable, and high-performance infrastructure and services to support business needs.
⢠Implement and advocate for SRE best practices, including automation, CI/CD pipelines, monitoring, and incident management.
⢠Collaborate with cross-functional teams to develop systems that meet high availability, performance, and reliability standards.
⢠Drive incident management processes, including root cause analysis, mitigation strategies, and long-term preventive measures.
⢠Establish, monitor, and refine service level objectives (SLOs), service level agreements (SLAs), and key performance indicators (KPIs) to ensure systems adhere to reliability and performance targets.
⢠Automate repetitive tasks to improve operational efficiency and reduce manual intervention.
⢠Build and maintain robust monitoring, logging, and alerting systems to ensure visibility into system performance and reliability.
⢠Provide technical mentorship and guidance to team members, fostering a culture of knowledge sharing and continuous improvement.
⢠Act as a technical leader by driving solutions to complex challenges, ensuring alignment with organizational goals.
⢠Prepare and deliver performance and reliability reports to stakeholders, offering insights and recommendations for improvements.
Here's What You Need:
⢠Proven experience in site reliability engineering or a similar role, with a focus on application and infrastructure scalability, reliability, and performance.
⢠Strong knowledge of ITSM principles and incident management processes.
⢠Expertise in automation tools, scripting, and infrastructure-as-code (IaC) technologies.
⢠Proficiency with monitoring and observability tools (e.g., Prometheus, Grafana, Datadog, Splunk).
⢠Experience with cloud platforms (e.g., AWS, Azure, GCP) and container technologies (e.g., Docker, Kubernetes).
⢠Strong analytical and problem-solving skills, with the ability to troubleshoot complex systems.
⢠Excellent communication and collaboration abilities, with a focus on cross-team partnerships.
⢠A passion for continuous learning, innovation, and driving imp
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