Senior Quality and Compliance Partner – NDIS Division

Company Description

NDIS Division | Flexible Location | Join a Purpose‑Led National Organisation

Do you thrive at the intersection of quality, risk, safeguarding, and operational excellence? Are you energised by improving systems, strengthening governance, and empowering people to deliver safer, higher‑quality outcomes? If you’re ready to influence meaningful change across a large, diverse NDIS division — this is your next step.

Why This Role Matters

As a Senior Quality & Compliance Partner, you will be a key driver of how safeguarding, privacy, and compliance are understood, embedded, and lived across our brands. You’ll play a pivotal role in shaping how we protect participants, support clinicians, and ensure the organisation meets its governance and regulatory obligations with confidence and integrity. Your insights will directly influence strategic decision‑making and uplift capability across the division.

This is not a traditional compliance role — it is dynamic, collaborative, people‑centred, and built on partnership rather than policing.

What’s In It for You

✨ A highly influential role at the operational–strategic interface
✨ The opportunity to shape governance practices across a national portfolio
✨ High exposure to senior leaders, regulators, and multi‑brand stakeholder groups
✨ A dynamic, people‑first workplace, guided by values of inclusion, collaboration and empathy
✨ Professional autonomy and room to innovate in how frameworks are implemented and improved
✨ Variety and challenge through audits, RFIs, safeguarding, privacy, and improvement projects
✨ Flexible working options to support a healthy and sustainable work life
✨ A meaningful mission: improving outcomes for participants, clinicians, and communities

Job Description

What You’ll Do

In this influential role, you will:

• Lead the operational embedment of safeguarding, privacy, and compliance frameworks across the division.
• Act as a trusted escalation point for safeguarding incidents, mandatory reporting, and privacy matters.
• Oversee governance registers and assurance controls, ensuring data accuracy and defensibility.
• Lead high‑risk or regulator‑driven RFIs and represent the division with credibility and confidence.
• Drive and coordinate external audits, internal audit scope, and quality improvement/rectification plans.
• Analyse compliance and incident trends to shape strategic decisions and stakeholder engagement.
• Influence continuous improvement of governance frameworks and contribute to strategic direction.
• Provide flexible coverage during periods of increased risk or transition to maintain stability.

Your work will have visible, division‑wide impact — supporting safer services, stronger governance, and better outcomes for participants and frontline teams.

Qualifications

Higher education qualifications in health, support services, project management, business management are desired but not essential.

About You

You’ll succeed here if you are:

• Confident navigating complexity and guiding others through it
• Skilled at interpreting requirements and turning them into practical, workable actions
• An excellent communicator who can influence, educate, and engage a wide range of stakeholders
• Curious, solutions‑focused, and committed to continuous improvement
• Comfortable working independently while contributing to a supportive, collaborative team
• Experienced in quality, compliance, safeguarding, risk, healthcare, NDIS, or similar environments

Additional Information

Ready to Make a Real Impact?

If you’re motivated by meaningful work, love improving systems, and want to help shape a high‑performing governance function, we’d love to hear from you.

Apply now and join a team where your expertise will truly make a difference.

To apply, please submit your resume with a brief cover note/letter, (no more than 2 pages), outlining why you believe you are the best applicant for the position.

Applications close COB 20 February 2026

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. 

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.