Learning Content Inspector | Technical Writer | Remote

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer:At TaskUs, we prioritize our employees’ well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee’s career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Team Overview: 

The client is accountable for driving the company’s privacy, safety, and security outcomes and ensuring a balanced risk position is maintained for the company. Their mission is to keep users safe at scale.

Employees and the extended workforce play a crucial role in defending the corporate ecosystem against potential threats. Their decisions significantly influence product and system design. The team researches, develops and lands innovative training and education solutions to empower their audiences to make informed choices that safeguard their users and the company.

You will work cross-functionally with the team to drive both the organization’s mission and their message, developing effective strategies to communicate, market and connect with their various audiences and stakeholders. You will work cross-functionally to drive the organization’s mission, developing effective strategies and programs for diverse audiences. The ideal candidate will have a strong understanding of the communications process, be a skilled program manager, as well as the ability to work independently and as part of a team. Change management experience, and knowledge around policy/culture change are a plus.

Responsibilities: 

• Develop and execute tactical communications plans that support the team’s strategic goals.

• Manage a variety of communication channels, including website, email, and print.

• Write and edit content for a variety of audiences.

• Source, create and manage visual assets, such as infographics, videos, and presentations.

• Work with other teams to ensure that communications are aligned with the overall goals.

• Track and measure the effectiveness of communications efforts.

Qualifications:

• Bachelor’s degree in communications, marketing, or a related field.

• 3+ years of experience in communications, marketing, or a related field.

• Strong project management skills.

• Strong writing and editing skills.

• Experience in change management.

• Experience with social media and other digital channels.

• Ability to work independently and as part of a team.

• Strong attention to detail.

• Excellent time management skills.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.