Director, Consulting Practice

General information

Country United States City Remote Location Job ID 47690 Department Infor Consulting Services

Description & Requirements

The Distribution & Fashion Portfolio Director is responsible for overseeing a portfolio of professional services projects within the distribution and fashion industries. This role holds full accountability for delivery performance, resource planning, financial outcomes, governance, and team leadership across a multi-project portfolio. The Portfolio Director partners closely with internal and external stakeholders to ensure successful execution, contract compliance, predictable delivery, and strong customer outcomes. This includes leading direct reports, supporting services sales cycles, and aligning delivery operations with broader business and industry objectives.
A Day In the Life Typically Includes:

• Overseeing a portfolio of enterprise software implementation and upgrade projects for distribution and fashion clients, ensuring delivery is on time, within budget, and within scope.
• Managing portfolio-level financial performance, including revenue, cost, utilization, backlog, and margin. Monitoring, analyzing, and reporting on key performance indicators.
• Partnering with Sales, Solution Consulting, and Account Management to scope, estimate, price, and phase professional services engagements. Developing, reviewing, and approving statements of work (SOWs) and delivery models.
• Participating in governance meetings, executive briefings, and customer delivery status reviews to ensure alignment on scope, timelines, risk, and deliverables.
• Leading a team of Portfolio Managers and delivery resources. Assigning project responsibilities, overseeing staffing plans, providing coaching, evaluating performance, and guiding career development.
• Forecasting staffing needs by analyzing pipeline trends, active project demand, and portfolio load. Allocating resources based on skill fit, availability, and delivery risk.
• Identifying and implementing delivery process improvements to enhance execution consistency, delivery quality, cost efficiency, and client satisfaction.
• Ensuring adherence to Infor delivery methodologies, contractual obligations, and industry best practices across all projects.

• Experience managing a portfolio of distribution or fashion industry enterprise software implementation projects.
• Experience with P&L responsibility or financial ownership for a professional services portfolio, including revenue, cost, margin, and utilization tracking.
• Experience managing direct reports, including hiring, staffing, workload management, and performance oversight.
• Experience supporting services sales cycles, including scoping, estimating, pricing, and developing statements of work (SOWs).
• Experience tracking and reporting on delivery KPIs such as utilization, forecast accuracy, milestone completion, risk management, and customer satisfaction.
• Experience partnering with legal, finance, and operations teams during service contract planning and execution.
• Willingness to travel up to 50% and legally authorized to work in the United States without current or future sponsorship.

• Experience managing consulting or professional services engagements within the distribution, fashion, or broader enterprise software environment.
• Experience delivering multi-region or multi-time-zone projects.
• Experience with on-premise, cloud, or hybrid implementation delivery models.
• Experience with ERP, supply chain, PLM, WMS, or fashion/distribution technology platforms.
• Experience developing portfolio-level governance structures, reporting frameworks, or delivery methodologies.
  

US Remote: Atlanta, GA or Dallas, TX
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn’t just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you’re not just building a career. you’re helping to build what’s next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.
We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.
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