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Who You Are
You are a hands-on technologist who loves turning real-world business problems into clean, scalable AI and automation solutions. You are as comfortable meeting with department heads and frontline managers to understand their pain points as you are designing LLM-based agents, building workflows, and wiring APIs together behind the scenes. You communicate clearly with both technical and non-technical stakeholders, ask thoughtful questions, and translate vague ideas into concrete requirements, prototypes, and production-ready solutions. You enjoy collaborating in a team environment where the CIO sets the strategy, a project manager manages intake and prioritization, and you own the technical delivery that brings AI and automation to life across the business.
About The Role
As the AI & Automation Technical Lead at Myriad360, you will be the primary technical owner and builder of AI- and automation-powered solutions across the company, reporting directly to the CIO of a mid-sized IT value-added reseller. You will partner closely with leaders and department heads to identify high-impact opportunities, define requirements, and deliver solutions that reduce friction, improve quality, and accelerate operations across functions.
You will work within our Microsoft 365âcentric environment and leverage our existing platforms, including Microsoft Power Platform, ChatGPT Enterprise (supported by a Zero Data Retention API agreement with OpenAI), and tools such as Stack AI and Zapier. You will design and implement AI-powered workflows, agentic workflows, AI agents, and retrieval-augmented generation (RAG) pipelines, integrate them with our core systems, and coordinate with trusted third-party partners to execute against a shared backlog of AI and automation requests.
Must be based in the United States. Travel up to 10% may be required.
Other responsibilities include:
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